Payments

— What Is PayPal?
PayPal is one of the most popular payment provider in e-commerce industry. PayPal enables you to pay, send money, and accept payments. Register your credit card or debit card with your PayPal account. You can pay by simply choosing PayPal at checkout, logging into your PayPal account, and confirming your payment or you can checkout as a guest.

— Why Are There Multiple Charges On My Account?

Your order may be shipped from multiple locations, and each shipment will be a separate charge to your account, only for the amount of that shipment.

When your order is placed we will contact your bank for authorization to approve the purchase. When that authorization is provided your bank will place a hold on those funds in the form of a temporary transaction called an “authorization hold” or “pending transaction”. These holds are applied by your bank and subject to their policies.

Depending on how your bank processes and displays these transactions, it’s possible both the authorization hold and the actual charges will appear at the same time. Please allow 3-5 business days for your bank to process everything completely.

— What Payment Type Does Vapor Vogue Use?
Vapor Vogue accepts Visa, MasterCard, Discover, American Express, JCB, and PayPal.

— When Will My Account Be Charged?
If you pay by debit card or PayPal, Vapor Vogue will take payment at the point your order is placed on our site. If you pay by credit card, full payment is usually taken once your order is ready for shipping, though your bank or card issuer may reserve the order amount in your account immediately.

When your order is placed we will contact your bank for authorization to approve the purchase. When that authorization is provided your bank will place a hold on those funds in the form of a temporary transaction called an “authorization hold” or “pending transaction”. These holds are applied by your bank and subject to their policies.

— How Is A Refund Processed?
A refund is processed differently than a charge to your account and may take 7-10 working days or sometimes may take up to 10-25 working days to be posted by your bank after it is processed by our team. 

How refunds can be received:

Refunds are processed to the original form of payment, except in the following circumstances:

- Debit/Credit Card refunds may only be credited to the original debit/credit card.
- For a refund to your PayPal account please mail your order to the Returns Center.

— Payment Security.
On Vapor Vogue, every purchase is secure thanks to certified secure servers and advanced encryption services.

We use Secure Socket Layer (SSL) technology which encrypts and protects the data you send to us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.

You will also notice that the URL at the top of the browser begins with 'https:' instead of the normal 'http:' which means that you are in secure mode.

To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. To protect you as the cardholder and the payments made on our site, we may contact you by email if we need to verify your details.